Gaming should be a source of enjoyment, not stress. jitbaji believes every player deserves to play in a safe and healthy environment. Our Responsible Gaming guidelines are here to help you stay within those boundaries.
If you're experiencing any issues, please notify our support team right away.
Responsible Gaming means betting or playing in a way that does not negatively impact your life. It's not just a list of rules — it's a mindset. At jitbaji, we believe the purpose of gaming should be entertainment and excitement, not a primary way to make money.
Online gaming is growing fast in Bangladesh, but that popularity comes with real risks. It's not always easy to see when entertainment crosses into a problem. jitbaji wants every player to stay informed and feel comfortable seeking help when needed.
Responsible gaming rests on three core principles:
Staying aware of your own gaming behavior
Stay in control of your time and money
Balancing Gaming and Everyday Life
Jitbaji is more than just a betting platform — we are committed to the well-being and safety of every player. Our Responsible Gaming policy is built on international standards while keeping the realities of Bangladesh in mind.
We commit that jitbaji will always maintain a safe and responsible gaming environment. As part of that commitment, we consistently implement the following measures.
We don't always notice when gaming starts becoming a problem. If you or someone you know shows the signs below, it's time to pay attention. This is not a sign of weakness — it's a problem that has a solution.
Responsible gaming isn't about stopping — it's about playing smart. Build these habits and keep gaming enjoyable.
Decide how much you're willing to spend each week or month — and stick to that limit.
Decide in advance how long you'll play each day. Use a timer to stay on track.
Remember, winning is never guaranteed. Be mentally prepared for the possibility of losing.
Never play when you're angry, upset, or under the influence of alcohol. Your judgment is impaired at these times.
Avoid long uninterrupted sessions. Take at least a 10-minute break every hour.
Let a family member or trusted friend know about your gaming habits.
Jitbaji puts you in control of your own gaming experience. Our platform offers a range of limit-setting tools that you can activate at any time.
| Tools | Description | Time Limits | Change |
|---|---|---|---|
| Deposit Limit | Set maximum daily/weekly/monthly deposit limits | Immediate Effect | Can be increased after 7 days |
| Loss Limit | Set a maximum loss limit for a given period | Immediate Effect | Can be increased after 7 days |
| Bet Limits | Set a maximum stake per bet | Immediate Effect | After 24 hours |
| Session Time | Set a limit on how long you can play in one session | Immediate Effect | After 24 hours |
| Reality Check | Periodic reminders showing how long you've been playing | Immediate Effect | At Any Time |
| Cooling-Off Break | Temporarily suspend your account for 1 to 30 days | Immediate Effect | Automatic after break ends |
| Self-Exclusion | Close your account for anywhere from 6 months to permanently | Immediate Effect | Not Changeable |
Answer the following questions honestly. If you answer "Yes" to more than three, we recommend speaking with our support team.
Have you ever spent more than your planned budget and felt regret afterwards?
After a loss, do you find yourself placing more bets to try to win back what you lost?
Has gaming ever caused conflict with family or friends?
Have you ever skipped work or studies to play?
Do you feel restless or irritable when you're not gaming?
Have you borrowed money or dipped into your savings because of gaming?
Is gaming the first thing on your mind when you wake up or before you go to sleep?
Have you ever felt that life has no meaning without gaming?
Self-Exclusion is a feature that lets you block access to your own account for a set period or permanently. It is a brave and healthy decision to make.
Log in to your jitbaji account and go to the "Account Settings" section.
Look for the "Responsible Gaming" option and click on it.
Select "Self-Exclusion" and choose your preferred duration (6 months / 1 year / permanent).
Confirm your decision. It will take effect immediately.
You will receive a confirmation message at your registered email and your account will be locked.
Jitbaji is strictly for individuals aged 18 and above. We have taken firm measures to prevent underage access.
Acknowledging a problem and asking for help takes real courage. You are not alone — jitbaji and a range of professional organizations are here to support you.
Our chat support is available 24 hours a day, 7 days a week, with dedicated assistance for gambling-related concerns.
Kaan Pete Roi Bangladesh and various other organizations offer mental health support in Bangla.
If someone in your family is struggling with a gaming problem, we can guide you on how to approach the conversation.
Jitbaji offers world-class protection and control tools
Set daily, weekly, and monthly deposit limits. Reducing a limit takes effect immediately; increasing one requires a 7-day waiting period.
Decide in advance how long you will play. Once the time is up, you will be logged out automatically.
Your session will automatically stop once you reach a set loss amount. Keep your losses in check.
Temporarily suspend your account for 1 to 30 days. Your account will reactivate automatically once the break period ends.
Close your account for a period ranging from 6 months to permanently. Once this decision is made, it cannot be reversed before the specified period has elapsed.
Pop-up messages will appear at set intervals to remind you how long you've been playing and how much you've won or lost.
Your Responsible Gaming questions, answered
Join jitbaji today with a commitment to responsible play. Use our protection tools and keep gaming a source of fun.
For ages 18+ only. Please play responsibly.