Privacy & Security

Jitbaji Privacy Policy — How We Keep Your Data Safe

Your trust means everything to us. jitbaji is fully transparent about how your personal data is collected, stored, and used.

Updated: January 2026 256-bit SSL Encryption Fully available in Bangla
Important: By creating an account or using our services on jitbaji, you agree to this Privacy Policy. If you have any questions, please reach out to our support team.

1 What data do we collect?

We collect various types of information to deliver services on the jitbaji platform. The entire data collection process is transparent and purpose-driven — we only collect what is genuinely needed to provide our services.

Directly Provided Information

Information you provide directly when registering an account or getting in touch with us:

  • Full name, email address, and mobile number
  • Date of birth (for age verification)
  • Current address and postal code
  • National ID (NID) or passport copy (for KYC verification)
  • Payment details: bKash/Nagad/Rocket number or bank account information

Automatically Collected Information

Some information is collected automatically while you browse jitbaji:

  • IP Address & Device Identifiers
  • Browser Type, Version & Operating System
  • Page visit times, click patterns, and session duration
  • Login & Logout Times
  • Casino and slots game history, bet amounts and results
Our commitment: jitbaji will never ask for your social media passwords, bank PIN, or card CVV. Never share this type of information with anyone.

2 How is your data used?

Jitbaji uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below:

Purpose of Use What data is used Legal Basis
Account Management Name, email, mobile Contract Performance
Age & Identity Verification (KYC) NID, date of birth, address Legal Obligation
Payment Processing Payment Method Details Contract Performance
Fraud Prevention IP, device, activity history Legitimate Interest
Promotional Communications Email, mobile Your Consent
Platform Improvement Usage Patterns, Log Data Legitimate Interest
Legal Compliance & Audit All Relevant Information Legal Obligation
Promotional Emails: You can unsubscribe from our marketing emails at any time. Click the "Unsubscribe" link at the bottom of any email, or let our support team know.

3 How long is data retained?

Jitbaji does not retain your data longer than necessary. However, certain information is kept for a defined period due to legal and regulatory obligations:

  • Account Information: For the duration of account activity and up to 5 years after closure.
  • KYC Documents: 5–7 years in accordance with anti-money laundering regulations.
  • Transaction Records: Up to 7 years in accordance with financial regulatory guidelines.
  • Gaming History: 3 years after account closure.
  • Support Conversations: 2 years after last contact.
  • Cookies & Log Data: 30 days to 1 year (depending on type).
Once the retention period expires or there is no longer a legal obligation to keep it, jitbaji securely deletes your data or anonymizes it so it can no longer be used to identify you.

4 Who is your data shared with?

Jitbaji never sells your personal data. However, information may be shared with trusted partners in certain circumstances:

Service Providers

Data may be shared with third-party partners for payment processing, KYC verification, cybersecurity, and technical services. All such partners operate under strict confidentiality agreements with jitbaji.

Regulatory & Legal Authorities

Information may be disclosed to authorities in order to comply with court orders, regulatory requests, or international AML/KYC guidelines.

Business Restructuring

In the event of a business merger, acquisition, or sale involving jitbaji, your data may be transferred to the new owner. You will be notified in advance if this occurs.

Never shared: Your information is never sold or shared with advertisers, data brokers, or unrelated third parties under any circumstances.

5 Cookie Policy

The jitbaji website uses cookies to enhance your experience. Cookies are small data files stored in your browser.

Essential Cookies

For login sessions, security tokens, and core functionality. These cannot be disabled.

Performance Cookies

To remember your language preference, theme settings, and other user preferences.

Analytics Cookies

To understand how the site is used. All data remains completely anonymous.

Marketing Cookies

To show you relevant offers and promotions. You can opt out at any time.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.

6 Your Privacy Rights

Jitbaji believes privacy is a fundamental right. You should have control over your own data. The following rights are available to you:

Right of Access

The right to know what information we hold about you.

Right to Rectification

The right to request correction of inaccurate or incomplete information.

Right to Erasure

Request that your data be deleted where there is no legal obligation to retain it.

Right to Restrict Processing

The right to request that the use of your data be restricted for specific purposes.

Right to Data Portability

Right to receive your data in a portable format.

Right to Object

The right to object to the processing of your data for specific purposes.

To exercise any of these rights, email our support team. We will respond to your request within 30 days.

7 Our security measures for data protection

Jitbaji protects your data using industry-leading security technology. The key pillars of our security infrastructure are described below:

256-bit TLS Encryption

All data transmissions are protected with the highest-level SSL/TLS encryption.

Two-Factor Authentication (2FA)

Two-factor authentication is available for added account security.

Data Masking

Sensitive data such as payment numbers is stored in the database in masked form.

24/7 Security Monitoring

Our cybersecurity team monitors for any unusual activity around the clock.

Secure Data Centers

Data is stored in ISO 27001-certified data centers with regular backups.

Regular Security Audits

Regular penetration testing and audits conducted by independent cybersecurity experts.

Your Responsibilities: Keep your account password and login credentials strictly confidential. Never share your password with anyone via email or phone — jitbaji will never ask for it.

8 Third-Party Links & Services

The jitbaji platform may reference third-party services such as payment gateways or game software providers. These third parties operate under their own privacy policies, which are beyond jitbaji's control.

  • When completing a payment, you are redirected to the bKash, Nagad, or Rocket platform directly — their own privacy policy applies there.
  • Game software providers may collect certain data related to the performance of their games.
  • We recommend reading the privacy policy of any third-party service before using it.
jitbaji works exclusively with trusted, vetted third-party providers and has data processing agreements in place with each of them.

9 Children's Privacy

Jitbaji is a platform exclusively for adults (18+). We do not knowingly collect data from anyone under the age of 18.

  • Age verification is mandatory at the time of registration.
  • Any account found to belong to a minor will be immediately closed and all associated data deleted.
  • If you believe your child has submitted information on jitbaji, please contact us immediately.
A note for parents: Use parental control software to keep your child safe from online gaming platforms.

10 Privacy Policy Updates

Jitbaji may update this Privacy Policy from time to time. Depending on the nature and significance of any changes, we will notify you in the following ways:

  • Minor Changes: By updating the "Last Updated" date at the top of the page.
  • Important Changes: Via notice to your registered email and banners/pop-ups on the platform.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • You have the right to close your account if you do not agree to the updated policy.
The latest version of this Privacy Policy is always /privacy-policy page at any time. We recommend checking it regularly.

11 Contact Us

For any privacy-related questions, requests, or complaints, please contact our Data Protection Team:

Email

[email protected]

Response within 48 hours

Live Chat

Live Chat on Platform

24/7 Support in Bengali

We will process your privacy requests within 30 days. In complex cases, an additional 30 days may be required, but you will be informed in advance.

GDPR Compliant ISO 27001 PCI DSS AML Compliant KYC Verified
Why is jitbaji safe?

Our 6 Core Commitments to Protecting Your Privacy

Data is never sold

Jitbaji will never sell your personal data to third parties under any circumstances. This is a core commitment we stand by.

Highest-Level Encryption

All your data transmissions are encrypted and secured with 256-bit SSL technology.

Data Under Your Control

View, update, or request deletion of your information at any time.

Transparent Data Use

We are fully transparent about what data is collected and how it is used.

International Standards Compliance

We adhere to international privacy standards including GDPR, ISO 27001, and PCI DSS.

Fast Privacy Support

Our Bangla-speaking team responds to any privacy concerns within 48 hours.

General Inquiries

Frequently Asked Questions about the Privacy Policy

No, not under any circumstances. jitbaji never sells your personal data to third parties. Data is used solely for service delivery, KYC verification, and legal compliance.

Email our support team to request deletion of your data. We will process your request within 30 days. Please note that some data may need to be retained for a set period due to legal obligations.

jitbaji may detect your approximate location via IP address, primarily for geo-restriction enforcement and fraud prevention. We do not track your precise GPS location.

Click the "Unsubscribe" link at the bottom of any marketing email, or let our support team know — we will remove you from the list within 7 business days. Please note that important account-related emails will continue to be sent.

In the event of a security breach, jitbaji will notify the relevant regulatory authorities within 72 hours and promptly inform affected users by email. We will take all necessary steps to manage the situation and prevent future incidents.
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Play Safe, Win Happy

Your privacy is fully protected at jitbaji. Create an account today and enjoy the best betting and gaming experience in Bangladesh.

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